Privacy Policy

Introduction

At METCO Engineering (“Company,” “our,” “us,” or “we”), accessible from https://www.metcoengineering.com/, we are committed to protecting your privacy. This Privacy Policy Statement details the steps we take to protect your personal information when you visit our website.

Personal information is information or a combination of pieces of information that could reasonably allow you to be identified. This statement also covers the information we receive when you contact us.

METCO’s Privacy Policy applies only to the information we collect on our website. This is not applicable to any information collected through channels other than this website.

If you have any additional questions or require more information about our Privacy Policy, please contact us via info@metcoengineering.com.

Personal Data We Collect

We limit our collection of personal information to what is reasonable under the circumstances. Specifically, we collect the following types of information:

Subscription Information

This information is about you; it relates to your account with us. Subscription information may include your name, email address, and your telephone and/or mobile number.

We will process this data to:

• Manage your subscription with us
• Provide our services to you
• Communicate with you and to protect our database.

The reason we process this data is to make sure that your subscription administration, our business, and, where you have entered into a contract with us, to fulfill our contract with you.

Registration Information

This includes the information you provide when you register to use the METCO Engineering website, participate in the discussion, enter a competition, promotion, or survey, or other social media actions, and when you report a problem with our site.

It may include your name, address, email address, telephone number, and/or mobile number. The reason we process this data is to ensure the proper administration of your registration and our business.

Transaction Data

If you purchase products and/or services from us, we collect billing and credit card information. We will process this data to perform our contract with you and to fulfill the transaction. This is also our reason for processing the data.

Notification Data

Where you have purchased our products or services, or have subscribed to receive our email notifications and/or newsletters, we will process your data so we can send such products, services, email notifications, and/or newsletters to you.

If you prefer not to receive such communications, you may opt-out at any time or ask us to remove you from the distribution list.

The legal basis for METCO processing this data is that you have consented to such processing.

Geo-location Information

When you use our service, we collect your geo-location information from your device. This enables us to determine your physical location through data such as your GPS, IP address, and WiFi.

Information Collected from Third Parties

We may receive personal information from third parties that we have engaged in providing services to us. We may also collect the information with your consent or as required by law or regulation.

How We Use and Share Your Information

We strive to provide you with choices regarding the personal information you provide to us.

We use our collected information in various ways, including:

• Internal record keeping
• Process your transactions
• Find and prevent fraud
• Provide, operate, and maintain our site
• Improve, personalize, and expand our site
• Understand and analyze how you use our site
• Create new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our website, and for marketing and promotional purposes

Our Legal Basis For Processing Your Information

Our legal basis for processing your data is dependent on the purpose of processing, and it may vary. In general, we process your data under the following legal basis:

Performance of a Contract

We process your personal data to perform our obligations under the Service Terms as inscribed in contracts applicable to the product or service use, provided by our customers or us.

Legal Obligations

We process your personal information as required to comply with laws and regulations.

Your Consent

This includes processing your personal data if you have consented to the processing activity.

How Do We Safeguard Your Personal Data

We are committed to taking all reasonable and appropriate steps to protect your personal information that we hold from misuse, loss, or unauthorized access. We do this by having in place a range of appropriate technical and organizational measures. These include measures to deal with any suspected data breach.

If you suspect any misuse, loss, or unauthorized access to your personal information, please let us know immediately. If you suspect any misuse, loss, or unauthorized access to your personal information, please let us know immediately. You can find the details of how to contact us towards the end of this Privacy Policy.

How Long We Keep Your Personal Data

We keep your personal information for only as long as we need it. The need depends on what we are using it for, as set out in this privacy policy.

We may also need to keep your personal information for accounting purposes, for example, where you have bought a subscription. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you.

If we have asked for your permission to process your data and we have no other lawful grounds to continue with that processing, and you withdraw your consent, we will delete your personal information. However, when you unsubscribe from marketing communications, we will keep your email address to ensure that we do not send you any marketing in the future.

Withdrawal of Consent

If processing is based on consent, you have the right to withdraw your consent at any time. Your consent withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Cookies

Like any other website, METCO Engineering uses cookies to store information on your computer. Some cookies on this site are essential, and it will not work as expected without them. These cookies are set when you submit a form, login, or interact with the site by doing something that goes beyond simply clicking on the links.

Third-Party Privacy Policies

METCO Engineering's Privacy Policy does not apply to other websites. Based on your information being shared with our infrastructure and other service providers, we will treat this information according to the terms of this privacy policy. The relevant infrastructure or other service providers will treat it in accordance with the terms of its own privacy policy.

Contact Us

We will use reasonable efforts to address concerns or complaints you may have about this Privacy Policy. You may contact us by using the “Contact Us” page of our website or sending an email to info@metcoengineering.com.